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This is one of the most common iPod faults, and there are plenty of options to help. For starters, try a simple reset.
Either press Play/Pause and Menu (older iPods) or Menu and Select (all iPods with a click wheel) for around eight seconds
until the Apple logo reappears. If you don’t have any luck with that, then ‘force mount’ your iPod by going into Disc mode.
When the Apple logo appears on your iPod, press down and hold Play/Pause and Select and that should do it. Also, if you’re
connecting to a Mac using USB and your system software is older than 10.3.4, then your iPod won’t appear. Either use a
Firewire cable or update your system software. One last resort is to delete iTunes from your computer and install the latest
versions of iTunes and your iPod’s system software. If all that doesn’t work, then why not post a message on our forums
explaining exactly what the problem is and see if there’s anyone who can help. |
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